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Privacy Policy

This policy explains the limited visitor data handled by Cleveland Heights Residents Directory and the choices available to you. The service is a reference to public rolls and historical collections in Cleveland Heights, Ohio. It does not require an account or maintain a personal record file about visitors.

Information You Provide

A name, phone number, or address entered in a search form is sent to the outside provider that supplies the results. Our servers do not retain a copy of those searches. If you contact us, we receive the information in your message and use it to respond.


Automatic Technical Data

The hosting service records normal technical logs, including IP address, browser type, requested pages, and timestamps. We review aggregate patterns to maintain the service and understand page use. Cookies or similar tools may support basic analytics and, where relevant, advertising measurement.


How We Use Information

Information is used to operate the service, resolve technical issues, measure traffic, and improve the reference pages. We do not sell visitor lists or create individual visitor profiles.


External Websites

Links lead to county and state portals, library collections, archives, and outside search services. Their own policies govern information submitted after leaving this service. The same applies to sponsored results supplied by a third party.


Service Providers and Disclosure

Hosting and support providers process logs on our behalf. Analytics and advertising partners may receive the automatic technical data described above. We disclose information only when valid legal process requires disclosure.


Security and Retention

The service uses an encrypted connection, and logs are retained only for the purposes described here. There are no user accounts, so the service does not hold a visitor password or account profile.


Visitors Under 18

This service is intended for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. Contact us if you believe a minor has submitted information, and we will remove it.


Your Privacy Choices

You may have rights to request access, correction, or deletion of personal data a service holds, depending on where you live. No broad Ohio consumer data-deletion statute was verified for this reference; Ohio's directly relevant public-record rules include the Ohio Public Records Act, ORC 149.43. Because we retain little data, a request generally involves checking the contact mailbox and available logs, then removing applicable information. Use the Contact page to ask. Records held by Ohio, Cuyahoga County, or Cleveland Heights custodians are outside our control and must be addressed to the relevant office.


Policy Changes

A revised policy will appear here when it takes effect. Continued use after a revision indicates acceptance of the updated policy.